OVERVIEW
This website is operated by gentlyslow.com. Throughout the site, the terms “we”, “us” and “our” refer to gentlyslow.com. gentlyslow.com provides this website—including all information, tools, and services available herein—to you, the user, subject to your acceptance of all terms, conditions, policies, and notices set forth in these Terms of Service.
By visiting our site or purchasing any product or service from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”), including any additional terms, conditions, and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you expressly agree to be bound by these Terms of Service. If you do not agree to all terms and conditions contained herein, you must not access the website or use any of its services. If these Terms of Service constitute an offer, acceptance is expressly limited to these Terms of Service alone.
Any new features or tools added to the store shall also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, amend, or replace any portion of these Terms of Service by posting revised versions on our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our store is hosted by Shopline Inc., which provides us with the online e-commerce platform enabling the sale of our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent and warrant that you are at least the age of majority in your state or province of residence, or that you have obtained consent from a parent or legal guardian to allow any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction (including, but not limited to, copyright, trademark, or data protection laws) while using the Service.
You must not transmit any worms, viruses, malware, or other code of a destructive or disruptive nature.
A breach or violation of any provision of these Terms may result in immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may pass through multiple networks, and may be modified to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, its use, or access to it—including any contact point on the website through which the Service is provided—without our express prior written permission.
The section headings used in this agreement are for convenience only and shall not limit or otherwise affect the interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do not guarantee that information made available on this site is accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. You are encouraged to consult primary, more accurate, more complete, or more timely sources before acting upon such information. Any reliance on the material on this site is at your own risk.
This site may contain historical information. Such information is necessarily outdated and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we assume no obligation to update any information. You agree that it is your responsibility to monitor changes to the site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right, at any time and without notice, to modify, suspend, or discontinue the Service (or any part thereof) in whole or in part.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through this website. Such offerings may be subject to quantity limitations and are eligible for return or exchange solely in accordance with our Return Policy.
We have made reasonable efforts to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display will render colors with full accuracy.
We reserve the right—not the obligation—to restrict sales of our products or services to any person, geographic region, or jurisdiction, exercisable on a case-by-case basis. We further reserve the right to limit quantities of any product or service offered. All product descriptions and pricing are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may include orders placed under the same customer account, the same credit card, or orders sharing the same billing or shipping address. In the event of an order modification or cancellation, we may attempt to notify you via the email address or billing address/phone number provided at the time of order placement. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions at our store. You further agree to promptly update your account details—including your email address, credit card numbers, and expiration dates—to enable transaction completion and facilitate communication as needed.
For further details, please refer to our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we exercise no monitoring, control, or influence.
You acknowledge and agree that such tools are provided “as is” and “as available”, without warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability arising from or related to your use of such optional third-party tools.
Any use of optional tools made available through the site is entirely at your own risk and discretion. You are responsible for reviewing and accepting the terms imposed by the relevant third-party provider(s).
We may, in the future, introduce new services or features through the website—including the release of new tools and resources. Such additions shall also be governed by these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via the Service may include materials from third parties.
Third-party links on this site may direct you to websites not affiliated with gentlyslow.com. We do not examine, evaluate, or guarantee the content, accuracy, safety, or legality of such third-party websites or their materials. We expressly disclaim all liability for any third-party materials, websites, products, services, or other offerings.
We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content, or other transactions conducted on or through third-party websites. You are advised to review the policies and practices of each third party thoroughly and ensure your understanding prior to engagement. Complaints, claims, concerns, or questions regarding third-party products or services must be directed to the respective third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit specific materials to us at our request (e.g., contest entries), or submit unsolicited creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, postal mail, or otherwise (collectively, “Comments”)—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such Comments in any medium.
We assume no obligation (1) to maintain Comments in confidence; (2) to compensate you for Comments; or (3) to respond to Comments.
We may, but are not obligated to, monitor, edit, or remove content we determine—solely at our discretion—to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.
You represent and warrant that your Comments will not infringe any third-party rights—including copyright, trademark, privacy, personality, or other personal or proprietary rights—and will not contain libelous, unlawful, abusive, or obscene material, nor any virus or malware that could impair the operation of the Service or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of your Comments. You are solely responsible for the accuracy and legality of your Comments. We assume no responsibility or liability for any Comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please click the link provided on our website.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors, inaccuracies, or omissions, and to revise or update information—or cancel orders—at any time without prior notice, including after order submission.
We undertake no obligation to update, amend, or clarify information on the Service or any related website—including pricing information—except as required by applicable law. Absence of a specified update or refresh date does not imply that all information has been modified or reviewed.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth herein, you are expressly prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, state, or local laws, regulations, or ordinances; (d) to infringe our or any third party’s intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code affecting the functionality or security of the Service, related websites, or the Internet; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service, related websites, or the Internet. Violation of any of the foregoing may result in immediate termination of your access to the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from use of the Service will be accurate or reliable.
You acknowledge that we may suspend the Service for indefinite periods or cancel it at any time, without notice.
You expressly agree that your use of—or inability to use—the Service is at your sole risk. The Service and all products and services delivered through it are provided “as is” and “as available”, without any representations, warranties, or conditions—express or implied—including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
In no event shall gentlyslow.com, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages—including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages—arising from your use of the Service or any products procured thereby, or from any claim related to your use of the Service or any product, including errors or omissions in content or loss/damage resulting from use of content (or products) posted, transmitted, or otherwise made available via the Service—even if advised of the possibility of such damages. Where applicable law prohibits the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted under UK law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless gentlyslow.com, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim or demand—including reasonable attorneys’ fees—made by any third party due to or arising out of (a) your breach of these Terms of Service or incorporated documents, or (b) your violation of any law or third-party rights.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to termination shall survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either party. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing use of the site.
If, in our sole judgment, you fail—or we reasonably suspect you have failed—to comply with any term or provision of these Terms, we may terminate this agreement immediately, without notice. Upon termination, you remain liable for all amounts due up to and including the termination date, or we may deny you access to the Service (or any portion thereof).
SECTION 17 - ENTIRE AGREEMENT
Failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or in connection with the Service, constitute the entire agreement between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals—whether oral or written—including any prior versions of the Terms of Service.
Ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting revised versions on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or Service following the posting of any changes constitutes your acceptance of those changes.
SECTION 20 - TAXES
All product prices displayed on the website exclude applicable taxes. Upon order submission, you may be charged taxes ranging from 0% to 30%, depending on your country and region of delivery.
SECTION 21 - CONTACT INFORMATION
Questions about these Terms of Service should be directed to us at [email protected].
SECTION 22
Customers will be charged shipping fees only once per order—including for returns. No restocking fee shall be applied to customers returning products.
SECTION 23
Where free shipping is offered, customers will be informed of the applicable return shipping cost at the time of return initiation. Estimated return shipping costs may be provided based on our standard outbound shipping rates to your location.